Last Updated: January 7, 2026

Maple Containers (“we,” “our,” or “us”) operates the website https://maplecontainers.ca/. We are committed to protecting your privacy and handling your personal information in a transparent, lawful, and secure manner. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Who We Are

Business Name: Maple Containers
Business Address: 238 Tlingit St, Whitehorse, YT Y0B 1Y0, Canada
Email: sales@maplecontainers.ca
Phone: 867-888-1016
Business Hours: Monday–Sunday, 9:00 AM–8:00 PM (Pacific Time)

If you have any questions about this Privacy Policy or your personal data, you may contact us using the details above.

2. Information We Collect

We collect personal information only when it is necessary to provide our services.

Information You Provide to Us

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order details and communication history

Information Collected Automatically

  • IP address

  • Browser type and device information

  • Pages visited and interactions on our website

  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill orders using Interac e-Transfer or Alipay

  • To communicate with you about your order or inquiries

  • To provide customer support

  • To improve our website and services

  • To comply with legal and regulatory requirements

  • To prevent fraud and ensure website security

We do not sell or rent your personal information.

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on one or more of the following legal grounds:

  • Performance of a contract (to fulfill your order)

  • Compliance with legal obligations

  • Legitimate business interests (such as fraud prevention and service improvement)

  • Your consent, where required

5. Payments

All payments on our website are accepted only via Interac e-Transfer or Alipay. We do not store your payment information; transactions are processed securely through these trusted providers.

Payment providers handle your information according to their own privacy policies, and we do not have access to your full payment credentials.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality

  • Analyze website traffic and performance

  • Improve user experience

You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

7. Sharing Your Information

We may share your information only when necessary, including with:

  • Shipping and logistics partners

  • Interac e-Transfer and Alipay providers

  • IT and website service providers

  • Legal or regulatory authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

8. International Data Transfers

Your information may be processed or stored outside of Canada, including in countries where our service providers operate. When this occurs, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Complete transactions

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it is securely deleted or anonymized.

10. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent at any time

To exercise these rights, please contact us at sales@maplecontainers.ca.

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse.

While no system is completely secure, we take appropriate steps to reduce risks.

12. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact:

Maple Containers
Email: sales@maplecontainers.ca
Phone: 867-888-1016