Last Updated: January 12, 2026

At Maple Containers, we are committed to providing reliable, safe, and timely shipping across Canada. This Shipping Policy explains our delivery practices, tracking, and what you can expect when ordering shipping containers from our website.

1. Shipping Coverage

  • We ship Canada-wide, including major cities and remote regions.

  • We do not ship internationally.

  • Shipping is free of charge for all orders within Canada.

2. Order Processing

  • Orders are processed immediately once payment is confirmed.

  • For same-day processing, orders must be received before 4:00 PM Pacific Time (PT).

  • Orders placed after 4:00 PM PT will be processed on the next business day.

  • Handling Time: 1-3 days (Monday – Sunday.

3. Delivery Time

  • Standard delivery is typically 6–8 days (Monday – Sunday)  from the date your order is processed.

  • Delivery times may vary depending on location, weather, or other unforeseen circumstances, especially for remote areas.

4. Tracking Your Order

  • Once your shipment is scheduled, you will receive a tracking number.

  • You can track the status of your order anytime on our website tracking page.

  • Tracking ensures transparency and lets you monitor your container from shipment to delivery.

5. Delivery & Receiving

  • Maple Containers handles all shipping directly, using our trained logistics team.

  • Customers should ensure the delivery address is accurate and accessible for large container deliveries.

  • Delivery may require the customer to inspect the container at arrival for visible damage and confirm receipt.

  • If you are not available at the time of delivery, please contact us immediately to reschedule.

6. Damages and Claims

  • Maple Containers takes care to deliver all products safely, but shipping containers are large and heavy.

  • If a container arrives damaged, please contact us immediately at sales@maplecontainers.ca or 867-888-1016.

  • Claims for damage must be reported within 48 hours of delivery.

  • We will investigate and work with you to replace or resolve any issues as quickly as possible.

7. Exceptions & Delays

  • Delivery may be delayed due to weather, road closures, or other unforeseen circumstances.

  • Maple Containers is not responsible for delays caused by factors beyond our control but will communicate promptly with customers regarding any changes.

8. Customer Responsibilities

  • Ensure your address and contact information are correct at the time of order.

  • Provide safe access for delivery of large containers.

  • Notify Maple Containers promptly of any issues, damages, or delays experienced during delivery.

9. Contact Us

For questions or concerns about shipping, tracking, or delivery, please contact:

Maple Containers
Email: sales@maplecontainers.ca
Phone: 867-888-1016